PRIVACY POLICY
This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us (“Information”) will be handled by us in connection with your access and use of www.uwinntrading.com , and/or the U WINN mobile application (collectively, the “Platform”), services and applications (collectively, the “Services”). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.
References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to U WINN E Commerce Owned By U WINN TRADING LLC . References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.
WHAT INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following Information about you:
- Information that you provide by filling in forms on our Platform, including information provided at the time of registering to use our Platform and other co-registrations (e.g. social media logins), subscribing to our Services, posting material or requesting further services;
- The Information you provide when you enter a competition or promotion via our Platform, provide reviews, testimonials, or feedback on our Platform;
- Information you provide us, or that we may collect from you, when you report a problem with our Platform;
- A record of correspondence if you contact us;
- General, aggregated, demographic, and non-personal Information;
- If you download or use our mobile application, we may have access to details about your location and your mobile device, including a unique identifier for your device;
- Details of transactions you carry out through our Platform and of the fulfilment of your orders;
- Details about your computer, including but not limited to your IP address, operating system, and browser type, as well as information about your general internet usage (e.g., by using technology that stores information on or gains access to your device, such as cookies, tracking pixels, web beacons, etc., (together, “Cookies”));
- Your email address and/or mobile number from a third party if you indicate that you have consented to that third party sharing your Information with us; and any other Information we consider necessary to enhance your experience on the Platform.
HOW WE WILL USE YOUR INFORMATION
We may use Information held about you in the following ways:
- To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
- All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
- www.uwinntrading.com will not pass any debit/credit card details to third parties.
- www.uwinntrading.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
- To provide you with location-based services, such as advertising, search results, and other personalized content;
- To carry out our obligations arising from any contracts entered into between you and another entity using our Platform or between you and us;
- To improve our Services and to deliver a better and more personalized service to you;
- To ensure that content from our Platform is presented in the most effective manner for you and the device you use to access our Platform;
- To notify you about changes to our Services;
- For any other reason that we deem necessary to enhance your experience of the Platform;
- To administer and manage our incentives programs, fulfill your requests for incentives, and/or to allow you to participate in sweepstakes and to notify you if you are a sweepstakes winner.
TO WHOM WE MAY DISCLOSE YOUR INFORMATION
Information about our customers is an important part of our business. We share your Information only as described below and with businesses that follow practices at least as protective as those described in this Privacy Policy:
- Other Businesses. To offer you our Services, we may engage with businesses who are affiliates of us and/or non-affiliated service providers (e.g., logistics businesses used to deliver products to you, marketing companies, payments processors to process online transactions, etc.). We may involve other businesses in your transactions, who may store your Information in a digital wallet to make your use of our Services more efficient.
- Marketing and Promotional Offers. We may also use your Information to provide you with information about goods and services that may be of interest to you and enhance your Platform experience, service messages, new features, enhancements, special offers, and events of interest.
- Business Transfers. If we or substantially all of our assets are acquired, customer information will be one of the transferred assets.
- Protection of Our Platform and Others. We release account and other Information when we believe such a release is appropriate to comply with the law and law enforcement investigations and to protect the rights, property, or safety of our users or others.
HOW WE STORE YOUR INFORMATION
The Information that we collect from you may be transferred to, stored, and processed by staff who work for us or one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services.
WHAT SECURITY MEASURES WE APPLY
We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your Information is treated securely and in accordance with this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information.
HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?
You can access a broad range of information about your account and your interactions with the Platform for viewing and, in certain cases, updating your Information.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Our business changes constantly, and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform, and each such change will be effective upon posting.
HOW YOU CAN CONTACT US
If you have any concerns about your Information on the Platform, please contact us at support@uwinntrading.com with a thorough description, and we will try to resolve it.
